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“Mis-delivered parcel now stolen.”

written by Richardcarre on 30/07/2014

On the 30th of June, 2014 I was sent a text message asking me to reply with the following text options: 1=Deliver to neighbour, 2=Wed, 3=Thu. Specifically not wanting option 1, I replied by text 2=Wed. I have photo proof of the text messages.

When I returned home I didn’t see a parcel and presumed it was still on it’s way. I waited patiently for a week, when I contacted the supplier to find out where my delivery was only to be informed that it had been delivered and signed for. I live in a house of independent flats and the parcel has been stolen.

It's totally unacceptable of Interlink Express not to have followed the instructions that I had texted through as a reply to the text sent to me. I've emailed Interlink Express twice now. Still nothing.

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