written by Kellyafrancis on 28/07/2014
Having made a booking for a hotel with alpharooms we decide we wanted to book in a day earlier so needed to change our booking. Yes we did have to wait a bit to get through but the customer service I got from them was 2nd to none, very happyful people and explained everything.. He helped us cancel our first booking and set up the 2nd along with the return premium, everything went to plan and I received all amended emails. Very happy, thank you alpha rooms. I've used you before and will use you again.