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★☆☆☆☆

“poor advice”

written by eaWilliams277 on 25/07/2014

having recently visited Mamas and Papas at Gateshead Metro Centre, i was very dissappointed with the sales advice i was given regarding child car seats. The assistant (young lady), who i believe was a manager, informed me that all seats are pretty much the same, and all fittings are similar. This was in total contrast to advice i was given by a member of staff at Mothercare, who gave me the [pros and cons of all the relevant seats, and the advice on which seat was best for my vehicle was spot on. I fear that the training / knowledge of staff at M&P is not as it should be, but i suppose what would you expect when the staff appear to be too young to have families themselves, and thus using the job as a pastime rather than being dedicated to offering specialist knowledge.

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