Written on: 24/07/2014 by LisaHeaney (1 review written)
I had a very friendly and efficient staff member deal with my query and my holiday booking. The company fell down with the documentation they provided.
I hired a car and the invoice was issued in my name. It states in info to have your card etc when collecting car. I did this but as I was not the named driver they refused to accept my card. Thankfully I brought my driving licence in the case of emergency. They added my name to the policy and charged me an additional USD 245.77
I contacted company before I returned the car to see if they could resolve with no luck.