written by Mr_H_S_Mahal on 22/07/2014
I recently brought a vehicle from The Car Shop in Northampton. The sales team were brilliant. I took my vehicle the next day and thats when it started.
The braked started screeching on my new vehicle. I booked it in with The Car Shop for the 1st time - not repaired.
Booked it in for the 2nd time - not repaired
Booked it in for the 3rd time, this time they had it for 4 days - NOT REPAIRED!!!!!! My vehicle is still under their warranty and is still not fixed.
I have also had other faults on the vehicle and as soon as you phone the "Customer Experience" team, you get all the promises in the world, (BE WARNED - THEY NEVER DELIVER OR STICK TO THEIR WORD)
Please do not use The Car Shop as if you would like a decent car or good customer service once you have handed over your hard earned cash.
ps DO NOT USE. THE CAR SHOP