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★☆☆☆☆

“Thomson ignore contact e mails”

written by on 20/07/2014

11 nights Jaz Aquamarine Hurghada 19th May 2014 All inclusive.
My wife and I had booked double room sea view.
At hotel we were told no sea view booked, the rep and manager were helpful but showed us the booking from Thomson admin... no sea view.
Original price of holiday was £1252, we were charged £1588. If the extra was not for a sea view then what was it for?
I have e mailed Thomson 3 times since we returned 50 days ago. Other than the auto reply there has been no answer.
They refuse to give me any answer to my question.

The morale is dont book with Thomson, any problem, and I think paying an extra £336 for nothing is a problem, you will be ignored

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