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“Constant chasing calls to renew”
written by on 18/07/2014
Four months prior to the renewal date of the contract I would constantly get phone calls, sometimes twice a day asking me to what I was going to do; this is unacceptable. Only when I said I was going to involve the authorities as this was tantamount to harassment that the calls stopped, however this took a couple of months for the notes to be put onto my account. When working full time this kind of behavior is not acceptable.
If upon the next renewal date I receive the same harassing phone calls, I will take my complaints further.
When I did eventually speak to a young man, he was very helpful and apologetic for the poor service that I’d received.
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