Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
2732813

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★★★
WRITE A REVIEW

“So far so good”

written by Jugreen on 13/07/2014

I've only just swapped from the old fossil fuel company and haven't experienced any of the customer service issues that others have talked about in their review. Initially they were going to set my DD rate at the 'national average' and I complained by email, pointing out that my previous company had ranked my household alongside the most efficient. They responded immediately and changed the DD to the same rate I was paying before. They were able to deal with the readings from the meters in the form of snapshots which I sent by email and generally appeared to be human beings doing a good job.

Was this review helpful? 0 0