written by on 10/07/2014
Hired a medium sized camper van and arranged pick-up from Birmingham Depot based at Alvechurch, which, is only a 25min walk from the station. The camper had a double berth over the cab and 2 single bunk bed arrangement berths at the rear, the lower one converting into a very useful storage/luggage area. Inside was a good size camping multi-fuel fridge, 3 burner cooker, sink, extendable table, shower room, with separate basin & cassette toilet, so a truly mobile home away from home. There were also plenty of areas to store things. The only things that weren't as expected was a tank full of water, I was expecting it to be empty, 60 litres is a light amount to carry around and no EU beam changer, warning triangle or high-vis jackets, however, as I had all of these wasn't a major issue.
The whole process was very easy and on the two times I did call to check details, the Staff were friendly and very helpful.
The on-line booking process is one of the best I've used and is very straight forward.
On arrival at the depot I was met by very friendly and helpful Staff, who took me through everything I needed to know and a very thorough check before handing the Camper over.
The Camper itself was easy to drive and on the motorways was very stable, with the added benefit of cruise control, made for a pleasant journey to & from my destination.
I would happily use this company again, as they were good value, very focused on Customer service, plus vehicle was well maintained and presented.