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“Awfull rude unhelpful liars”

written by qeWebster37 on 09/07/2014

Surelet are a joke! Rented a property paying £800 PCM uninhabitable had slugs in lounge wood lice from damp an they kept quiet about token meters! Found the property filthy couldn't move in took 2 days of cleaning!!! Then I got a letter saying I had rent arrears ?? I had spoken to office daily and they never said a word suddenly I get 1 letter saying despite previous letters I had ignored??? First I ever heard about it? I tried to contact to sort situation and was totally ignored!! I had never not offered to pay them?? Turns out the person in the collections is not only rude but also an incompitent liar!! She was so rude to my child on phone he cried, I'm furious someone needs to take a look at her behaviour and work she is terrible! Lies are told to suit her! I intend going to a solicitor when I asked for owners/ directors contact details she refused to answer me so I put all into emails as evidence! Hopefully management will remove her sooner rather than later !

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