Written on: 09/07/2014
Terrible service, sent the phone which was downgraded due to excessive scratches on the screen ! Absolutely not true but they know that I have already paid postage and then want £3 to send it back to me! Advertise high rates but obviously a company with the morals of a slug!
I wrote an email asking for the phone to be looked at again , suprise suprise no response and when I phoned ( 0844 of course) they said they didn't have an email and also now payment processed at lower rate but will be 10 working days to clear after they received phone on 23rd June and today is 9 th July