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★★☆☆☆

“Bit disapointing”

written by richardwoodall3659 on 08/07/2014

The main problem with Gradwell from my perspective is their habit of cutting you off without warning.

If they have a problem at their end, or if the credit card mandate isn't sufficient to cover the cost of calls being made they cut you off without sending you an email to warn you of this. Its actually funny that this morning I received an email telling me they had cut me off and that calls were no longer being connected. After this they sent me an email warning you that my credit was low. I spoke to them last time this happened, to point out that I was given no warning...but no changes were made. They cut me off again this morning and I am now seeking a new provider.

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