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★☆☆☆☆

“Dreadful waste of time and money.”

Written on: 05/07/2014 by oiBowers22 (1 review written)

We have been with 1 and 1 uk for a good many years. At times our office was like a war zone. Unresolved issues have been piling up and now I have decided to take the time to move every one of our long list of domain names to another hosting company. We learned long ago that it was best to register the domains with Someone like Go Daddy or Bravenet. Moving them on one and one can he quite costly. They do not automatically upgrade your account with new features as their stateside company does and their technical support system is like playing Chinese whispers, my Most recent problem, after two months has not been understood by them judging by the email responses let alone addressed.
I have been recieving masses of emails to accounts I have set up and never used. In fact all my domains with 1 and 1 are affected. The only place spammers could have found many of the accounts as yet unused is from my 1 and 1account. I have been lectured and had the phone slammed down but nobody will take seriously the fact that of all my emails (many more than 1and1 host) only the ones on their server (all 67 of them) are inundated with fake bounce backs.

Tech support couldn't care less. I pay for a premium service and get nothing but trouble. Pity I have to give them any stars really.

the interface changes so often now I am sick of having to re learn where everything is almost every month!