written by HappyofMaidenhead on 29/06/2014
Not having used Appliances Online before, I was a bit dubious about purchasing something that I could not see.
Having looked at the website, and watched the videos of the washing machines that took my interest, I made my choice.
I ordered on Friday evening at 8:30pm, and was surprised to be offered a delivery on Saturday or Sunday.
I took a Saturday delivery, and paid the extra to have my old machine taken out, disposed of, and the new machine installed.
Text received Saturday morning to advise time-slot for delivery, with a follow up phone call later that morning.
Advised that delivery would be 1:15pm - 3:15pm. Guys arrived at 1:15pm on the dot!!
Very professional, and extremely courteous. Job done in less than 10 minutes. A quick check to ensure that machine working properly and that we were happy with everything, then off they went.
I am most impressed with the overall service and would certainly recommend AO.com to anyone and everyone.
Machine is great too..............