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“Worst customer service I've ever known!”

written by lzPritchard204 on 24/06/2014

If you are thinking of joining this company based on their price tariff then don't! Once they get you hooked in they will ramp up your direct debit. Mine increased from £54pm to £88pm when my account was only £14 in debit and it was going into the summer months. That's a 60% increase. When I rang their customer services (when you can actually get through!) they told me there was nothing they could do. There is too many other complaints to list as the whole 12 months I was with them was a complete nightmare. I've now changed suppliers and 3 months down the line I'm still chasing a final invoice from them. Totally incompetent.