written by mduffy99 on 22/06/2014
I've been using these guys for some years, but today I stop. Even though I consider myself a capable web user, I still find the booking process a little difficult. I suffer with a medical condition resulting in poor memory retention although I don't let this affect my life. After booking a journey, I managed to book the same one twice by mistake - they would offer no refund even though I rang them within 2 mins of making the booking. They are a disgrace to the customer service ethos