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“EUKHost Destroyed My website.”

written by 347Hansen on 21/06/2014

I have been a customer of them for 7 years, recently, I just a had a little problem getting into my cpanel.

They said there was problem with my server, so they created a new one, I thought, ok, fine, they transferred everything over to my new ip, upon login in with my new login details, it seems that I've gone from C-Panel X to a trial "cpanel accelerated 2" the whole design was different, I really preferred the other version, I thought, ok, I got to put up with this rubbish.

Upon inspection, my forum was still disabled, mysql was no longer there, another issue, I needed to changed my password to something easy I can remember instead of all letters, numbers and symbols, I tried renaming it to something easy and I get stupid message, Password Strength Must Be At Lease 90, I contacted EUKHOST regarding this issue and all they did was brought it down by 50%, this still won't work for me, I have other users who use easy passwords and I want particular password which is difficult to crack, but wasn't allowed to use it unless I've got stupid symbols, numbers and letters together.

When contacting them regarding this, their answer to this was practically "this is what I've got and this is what you have to put up with", not exactly in those words but the jiff of it.

I am so angry at them, I am now looking for a new server provider, I have paid theses guys £59 a month £708 a year to use their services and it's really good until now when they did this too me.

Not only have they effected my use of the password system, but they effected my users, my website and the whole control and I have lost 15% of my content which I have collected over 14 years.

Thanks for nothing EUKHOST, you've just lost a valuable customer.