written by JennyMaxwell166 on 17/06/2014
I went to the Middletown / Red Bank NJ location about 3weeks ago. I had a nice bob which needed a trim. I blow dry it straight in the morning. I started to tell the stylist I wanted to go a bit shorter but never got to tell her because she had it in her head to cut my hair into layers. She put a layer around the top of my head all around which sticks out from the rest of my hair. She cut off the two front sides so I can't even pull it back to hide the terrible cut. My hair grows slowly so I guess I have to look like this for a while. I am so unhappy.