I have probably spent thousands over the years ordering direct from Crocus. I agree not always the cheapest but only very rarely have I not been impressed by the quality of the plants. I recently lost a clematis from them and they emailed me on sunday ( a day after sending the pic of the dead plant) to say a replacement is out this week. If you use some of the other online plant providers you will understand what bad customer service and poor quality plants are. I cant recommend highly enough as my garden is full of their healthy plants and I garden on a downland chalk garden so its always a little challenging.