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“Brand new customers only”

written by gimlette on 13/06/2014

"We believe in rewarding our existing customers" they claim on their website under the mortgage section. Lies.

Had my mortgage with them for more than a decade but they seem to think that rewarding existing customers means charging them £6500 more over the term of a fixed rate deal than they do to brand new customers.

They were not in the least bit interested in losing me as a customer as a result of this discrimination.

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“Brand new customers only”