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★★★★☆

“Much better than other reviews suggest”

Written on: 12/06/2014 by kirkdene (3 reviews written)

When I looked at the existing reviews, I wondered what we had let ourselves in for.
We need not have worried.
We flew San Antonio to Dulles and Dulles to Boston.
On both nobody checked the size of my carry on bag. On the Dulles flight some people brought on bigger bags, and were given labels and were allowed to have there bags in the hold with no charge-the bags were at the planeside fro them to collect as we got off.
Staff friendly and efficient. Plane clean. Leg room a bit restricted for hubby, but weve had worse. Coffee drinkable.
The Dulles flight left and arrived on time.
The Boston one was delayed by about 20 mins because of a warning light re the toilet showing in the cockpit
Weve not visited US before but I was impressed with the screens in the gate area, which showed how many spare seats and where in the plane, and reports of the estimated departure time.
All in all, impressed!