Written on: 12/06/2014 by 178Archer (1 review written)
Customer service was very good when I booked my family holiday to mexico . The agent understood and listened to my concerns around booking with a travel agency that I was not familiar with . However the concerns were answered and I felt comfortable booking . The person was courteous , professional and responsive to calls and emails even though it was the end of a working day . The email correspondence is quick and personable , candid interaction that is not found with the larger agencies . Thanks very much . Recommended .