Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2655855

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“BEWARE! Delivered late and poor customer service!”

Written on: 11/06/2014 by Veronica272 (1 review written)

I ordered some roses one week in advance of when I wanted them to be delivered, unfortunately Arena Flowers still managed to deliver a day late!

On the day off delivery, I used the tracking service and discovered that the was a delay of 24hrs! So I informed Arena Flowers of this but the best they could do was to send an email off and wait until their courier responded - not very proactive in my mind! They promised to call back with an update but they never did!

Even when the roses arrived a day late, some of the petals were tired looking and were drooping - clearly because they were stuck in transit and starved of air/water!

The company offered very little compensation which I rejected in favour of ensuring that other potential customers knew of their poor customer service!

Visit arenaflowers.com