Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2649363

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Non delivery of order”

Written on: 09/06/2014 by disgruntledcustomer67 (1 review written)

I placed an order for same day delivery, only to find it did not arrive the same day, or any day after this. After multiple emails to the company I finally received an answer - the delivery was not possible on the date I selected!

Why would you charge my credit card if you could not process the order?
If you could not offer same day delivery, why advertise this on your internet site? Is this not false advertising?
And even if you did email me as you say you did (which I did not receive), it was at close of business on the day delivery was expected, leaving no time for alternative arrangements.
You also had my mobile phone number, yet no effort was made to contact me.
It took 2 emails to your company to receive a reply.

I found this entire experience incredibly unsatisfactory.

Visit eflorist.co.uk