Written on: 07/06/2014
A friend of my mother's recently ordered a birthday bouquet for her from this company. The bouquet turned up a day early, but the flowers were already half-dead and the bouquet included items that had not been ordered. By contrast, my mother received two more stunning birthday bouquets from other online florists that arrived in perfect condition and which still look fresh several days later.
This is not our only bad experience with this company. Last year, my mother ordered flowers for my 10th wedding anniversary. These arrived late, and again were half-dead and included items not ordered. My mother wrote a letter of complaint to the company but (surprise, surprise) she never received a reply.
We shall never use this company again, and we have already warned family and friends to avoid them like the plague.