written by azer147 on 02/06/2014
Overcharge on DD month after month and then money sits in their bank accounts gaining interest. They do not allow you to reduce by much when you try, dont tell you about the overcharged amount and take days and days to refund when you do ask. I telephoned last week to get refund which I was told would be done the next day, telephoned today only to be told she didnt do it and it would take more time! Completely rip off merchants.