Written on: 02/06/2014 by 169Miles (1 review written)
The support person was fantastic. This is meant for her superiors to see, and not the public. She immediately escalated the problem and kept 100% communication with me. She called back when she said and she was very sincere. In a world of extremely crappy customer service... She made me feel overly taken care of and I thank her for keeping up her high standards of service in a "low-standards" world.