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★☆☆☆☆

“DO NOT USE THIS COMPANY!!”

written by harris2014 on 29/05/2014

Bought a cooker hood on may 1st, when I checked on my account it said back order, asked why this was and they said they didn't have it in stock and would take a few weeks. I told them this wasn't good enough and would like a refund. I had many promises by email and phone saying the money would be in my account within few days, but still no sign,so we asked them if they had a different one which they could send out, they said yes and we would have it 48 hours later. A few hours later they phoned to say the refund had gone through so I would have to pay again over the phone. I wasn't going to pay again until I saw the money in my account so told them I would phone back. The following day I phoned my credit card company to ask if there was any sign of it, nothing! So now they are going to deal with it for me. This is the worst company I have ever dealt with, and the fact they tried to have me twice makes me angry!!!!

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