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★★★★★

“The Do The Extra Mile!!!”

written by Axel1972 on 27/05/2014

I thought to write this review, because I have been a customer of GAK for few years and never, ever, had a problem with them. In fact, I was only surprised every and each time I got on the phone with them enjoying a further discount (sometimes symbolic, some surprisingly big) and free postage.

Recently I had a mid (£600ish) buy from them. I want to mention at that point, there have been over a dozen buys from GAK, I got everything next day and no problems with couriers (FedEX is Quality).

Unfortunately, I have had a personal issue that kept me away from my new buy (and still does).

Allow me to not go in detail of my problem or my request. I will however tell you, GAK or any seller, would not be obliged to accept my request.

Not only they did, but they did it easy as if they were family, and I selected the word very carefully here. Without lengthy queries and an amazing understand and trust to me, they helped me to solve my issue, that truth is had nothing to do with the actual item, but rather with my own personal circumstances, what is not even music related!

People, tend to use the review power only when they are not happy. If you take the time to read about top selling products and top sellers in known online marketplaces, you will see there is always few people who not happy using the 1 star rating. This gets its weight from the eye of the beholder. But service, polite sellers, people who are willing to understand, to help, personal circumstances are beyond the realm of rating.

I would say, GAK, and not because of the latest experience I had, but have been and will be to my book, the one stop I know I can buy and have peace of mind, when at the same time I will enjoy a smile and in some cases a good discount.

Keep up the good work guys! Thank you!

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