written by Angrymun on 24/05/2014
I purchased house insurance through this company for the sole purpose of finally getting a baby Oleg toy for my daughter. The purchase went through without any problems and keenly awaited the arrival of the toy. Three months later I receive an email stating that there was a problem with my purchase and that I " hadn't purchased a qualifying insurance policy". This wasn't stated during my quote or on final completion of the policy, very convenient for compare the market!!!! Is this how the company treats their customers, reel them in under the pretext of a gift and then drop a bomb shell when the cooling off period has long past. Beware all you lovely parents who wish to put a smile on your child's face by getting them a baby Oleg. Do not be hoodwinked by this company or their false advertising campaign.