Written on: 24/05/2014 by itTobin302 (1 review written)
I've had mine for 18 months now and it still works fine. I've had no problem or needed any parts replaced. Although I do find it awkward to use as a hand held. Mainly I use it to mop tiled and wooden floors, I do need to wipe the corners of the floors by hand. It isn't a miracle product but I have had no problems and would buy another.I couldn't comment on Thane as not had an issue only to say that when I did email them when purchasing this they responded immediately . I have used a friends steam mop of a different manufacturer I would rather have the X5.