written by on 24/05/2014
I purchased a 6 pack of magnetic sheets and a lge cosmic shimmer glue.
When they arrived I realised I already had some magnetic sheets and the glue had split in the plastic bag and was leaking.
I emailed them and they emailed me a returns label.
I did all this within 6 days as you have to return items within 14 days.
When I rec a refund for the magnetic sheets I got £9.00 back instead of £18.00 and I correctly rec my money back for the glue....except for the p&p
I did email them about this and I did get back £2.00.
I explained to them about when I had sent them and I had done everything within the time limit....it was not said to me when they would be picked up.
I will be cancelling my membership after 4 years.