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★★★★★

“Unbelievably good service”

written by Soton26 on 23/05/2014

I came across this company by pure chance whilst doing an on line search to find the best exchange rate for my left over Euros from a trip to Spain. I was a bit sceptical about using an on line company who were based in Edinburgh whilst I live in Southampton without access to their office. As it happened I need not have worried because this company were fantastic, in every way imaginable, for my requirements.
The best rate that I could find was 1.375:£. SUYC offered 1.273:£ which on my 800 euros equated to a difference of £46.62 in my favour. Not only that but they also refunded the cost of the postage involved in sending them the money.
The diary of events was as follows:- On Tuesday at 19.36 I booked in my currency with SUYC and immediately received an email confirming the booking and provided full details of the process.
On Wednesday I received a further email telling me that a secure returns envelope was in the post to me.
On Thursday the Special Delivery envelope arrived with full instructions of their requirements for the return of the currency which was posted by myself the same day for delivery to SUYC the following day before 1pm.
On Friday I received an email to confirm receipt of the currency, another to confirm that it had been checked and passed for payment and a final one to advise me that a cheque had been sent out to me.
On Monday morning the cheque arrived safely in the mail and was cleared through my bank without any problems.
My final thoughts are that if you are lucky enough to come across this company, as I did, then do not hesitate about dealing with them as they are fantastic.

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