Written on: 22/05/2014
I placed an order using voucher for free express next day delivery. After placing the order (which I needed urgently) was advised that next day delivery was not available to Aberdeen city. When I check with the courier company they said that yes they could offer this service to Aberdeen city.
I then emailed customer services yesterday and they tell me the order is already dispatched .
Today I get automated message saying - your order is now dispatched . Somebody is telling porkies !
As they say on their website - We're proud to be different ! - not sure I would be proud of providing such poor service.