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“Don't buy from ozeal”

written by Rowe328 on 22/05/2014

The only reason I gave this company two stars was because I did receive my glasses and they are great quality. But, the company claims it does easy exchanges and returns, for FREE! I ended up disliking how the glasses looked on me and found a pair elsewhere. I was told that I have to send the glasses back before they will "quote" my refund. I was told that I will not receive all my money back because I have a poor prescription. I decided to just pick a new pair and I still have yet to get a response to my email. The emails are very poorly written and don't make sense. I had to pay for the shipping back to ozeal because the man I have been communicating with failed to send me a proper return label. I want my money back but I don't want to lose 50% of what I paid. I will never purchase from them again.

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