Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2592379

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Abysmal ”

written by jenpenrae on 21/05/2014

I attempted to order a phone on the 29th of April. I was not sent an email to electronically sign so the order was subsequently cancelled although I was not informed of this! £28.50 was debited almost immediately funnily enough and I was told the refund would be issued within 3 - 5 working days.

I have now received an email saying that it will be paid on THE 2ND OF JUNE?!

After questioning this, I am told the my direct debit was inactive so unable to issue refund. Well I have contacted Tesco on 3 separate occasions regarding my refund and not once was I told this! My bank details are clearly still visible on the account I set up anyway.

Needless to say I am appalled with Tesco Mobile and wouldn't recommend them to my dog! I can only be thankful for the fact I never actually had to be a customer with them for 24 months!!!!

Was this review helpful? 0 0