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“Really upsetting ”

Written on: 19/05/2014 by Daltons129 (1 review written)

We ordered our wedding embellishments from The Handcrafted card company and they took forever to turn up. Two week turn around from ordering and then the quality of items was so poor. The pearls were all scratched and the diamante's were dull, one of the pearls even fell out. Terrible, was offered a refund for some, but they wanted me to send them back not wonderful when your in the middle of making wedding invites. Waited & waited the returns label never turned up, not good customer service. Used to be good now a failure of their own success. In the end got them from a competitor next day delivery & quality better.