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“Absolutely terrible”

written by on 17/05/2014

Do not use... The items that you have chosen which then go out of stock are not removed and you are not told they are out of stock so guests try and buy them and then at the payment part Debenhams say they are out of stock. We were also not informed of this so items just never arrived that we had chosen for our new home. Customer service is terrible, no one seems to know what they are doing or how to sort the problem out. We chose Debenhams because we thought they were a large company with a great portfolio.... We were very wrong. I would not recommend Debenhams for a wedding gift list to anyone and would never choose them again. I would have given no stars if I could have.

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