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★★★★☆

“Good value service but penny pinching and excessive...”

written by Vargas376 on 16/05/2014

I have been with iDealing since 2001 and like the dashboard. However some orders placed without a previous quote appear as outstanding but are not executed. Cost me a few pounds. The tendency to round down dividends even when the decimals are 24.95559 is not really on. If the accumulated penny fractions go to a staff party fund or charity, fine and tell us but they do not go into thin air.
There was an error on my account which I reported and the reply was also in error. I emailed again and they 'phoned to say all was well, nothing had been changed when it had. That may be an individual covering his/her back but is not acceptable. When money is being dealt with the client should never experience even a breath of suspicion.
Open the bottle at the table!

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