written by on 15/05/2014
My Pal flight on November 13,2013 was delayed for 4 long hours I was bound to Cebu and going to Singapore I was already at the airport then i told them cancel because its no use i'm going to miss my international flight.a staff member said its ok just go to the old airport they will fix it I went there another staff told me go to pal online,
they assured me for a full refund that was November 13 now its already May 2014 I got no response. this is frustrating all I want is my refund THIS IS NOT MY FAULT there flight was so delayed. That flight was for 4 people. Never ever buy from this carrier.