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“Worst ever!”

written by on 07/05/2014

We got a very good first impression of Blackkatz and without a doubt we did pay the first deposit, After that the hell on earth started, the price went up, we where given a contract that did included fees we never been told, The administration Lady was the absolutely worst, she did harass us, change the deal, started to push us in a way that mad us feel like there might be something dodgy going on, and yes there was, the flat was still on advert so I would not be surprised if there is a lot of people in the same position as us paying and getting let down, she is also extremely rude and did even call us “people like you” when we no longer felt like dealing with them cause of the bad service, lies, lack of customer service, knowledge of her job. She also had the courage to insult us verbally in a very discriminating way witch is unacceptable by my opinion.
Regarding our deposit, we never saw it again and probably never will.. I do understand that they all get a commission but this is more like a rip of, I would never recommend them, save your self from a lot of problems… Use a reliable letting agent.