Written on: 06/05/2014 by markjam82 (1 review written)
Some friends and I booked Munich flights in April with TU but after a cockup (of which Travel Unravel were responsible) they agreed to cancel and refund the costs. Fast forward to May and I'm still without the money for the flights which were paid for using a credit card. I've been onto Travel Unravel every day and 24 days later they "dont have anyone's bank details" and "cannot make refunds to credit cards". I've raised the complaint with the company but I can pretty much guarentee that they'll manage to mess that up too.
DO NOT USE THIS COMPANY !!