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★☆☆☆☆

“Discusting service”

Written on: 02/05/2014 by Mia111 (1 review written)

The managers and the Product manager in River island in reading berkshire are a complete disgrace and need extreme customer service training or the sack because they give the store a really bad name they would rather see customers leave upset and angry than help them.. If you are a couple of days over in there return policy as I was they won't even budge not even on a good will gesture . It doesn't matter u may not read the bk of the receipt.... if there sooo strict they should tell people to read the bk of the receipt.I was extremely upset when the product manager started shouting about me to the deputy when I was angry with my service all the shop could here her being agressive about me. I complained to customer service who didnt give a dam.. I will NEVER shop there again