written by on 11/10/2009
people said I should not be having a problem with this machine and descaling it should solve the problem. Descaled 5 times and still had a rotten smell with I ran the steam, very putrid smell. We misplaced our receipt and located it 2 weeks after the warranty expired. It has found a new location on a shelf out in the garage. We are not in any position to pop for another dud that one person told me from Starbucks they had no prblems in 10 years.