written by bxNorwood1945 on 01/05/2014
I always get the same flowers for my girlfriend, so I ordered my go to arrangement from 1st in flowers for the first time. I wish I would have checked the reviews first! I ordered roses and lilys and even paid for the "premium" which the lady told me would be just bigger, more of the same..... To my surprise I get a pic sent to me with one rose visible and some cheap *** carnations and daisys. Not the impression I was going for on our anniversary. I called customer service and after being hung up on before I could say hello 6 times I spoke with a lady that said " oh I will have to create a ticket and someone from customer service will call you back" I asked how long this would take. Her response " I don't know, I don't work in that department. Obviously they are not 1st in customer service either.