Written on: 01/05/2014 by bella94 (1 review written)
We ordered 5 bridesmaids dresses. Emailed customer service when they hadnt arrived in recommended time. Immediate response.
Parcel came couple of days later.
Only disapointment is that the dresses come up small. Dresses are folded in black tissue paper placed in a coast bag inside a plain brown box. Does result in dresses arriving creased but after hanging dress up over night looked ok. Might have been nicer to have dresses delivered on hangers.
Sent one dress back by click+collect by taking it to a store. 7days later money back in my account.
I would prefer a phone number to speak to soneone rather than email, however all emails to coast customer service were answered in a timely fashion.
Speak as I find. Customer service very helpful.