Written on: 30/04/2014
I had a terrible experience with this rip of agent. 1. They do not have offices in Southall, 2. They are based in India. 3. Quoted me a price and took payment and then emailed to say it had all of a sudden increased and wanted £200 more, I refused. 4. i contacted Virgin to see if any booking had been made and none was on the system. 5. No ticket existed and and now they are saying they cannot refunded. i called my credit card company to cancel payment and rebooked properly with Virgin.
Avoid at all costs they are not genuine and pretend they have this department and that department. A RIP off company out to get your money do not USE use a direct Airline to book. RIP off Rip Off. i wish i could report them to stop this.