written by wysjoz on 26/04/2014
Imperial consultants were used by AXA to review damage to my property. Right from the start I encountered problems, stay away from this company as it full of incompetent, rude, useless people who are clearly targeted not to pay out claims. Took them 3 months to assess my house then said it was normal wear and tear because I had to get it fixed as couldn't wait any longer. Even the directors who clearly just play golf are no better. Typical insurance company who happily take your money but never pay out when they should.