Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2556163

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Avoid LA Fitness Ewell ”

written by vicky33 on 26/04/2014

Since joining LAFitness Ewell I have been dissapointed with the customer service. I felt pressure to join to get the best deal, then finding out that 2 days later a better deal was available, i made a complaint about the lack of lanes in the pool which was ignored and then my free pt session left me in pain. The worst part was when I contacted the personal trainer I was told it was normal muscle ache. The pain had stopped me sleeping for 2 nights! My partner booked his PT session with a different instructor, they double booked him and 2 weeks later have not been in touch. My complaint to the club has not been taken seriously at all. I am now going to contact the CEO to see if he cares about customer service. My advice is don't join!

Was this review helpful? 0 0