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“121 is easy”

written by VBauer on 24/04/2014

I booked a Sixt car inexpensively through 121 website, and I have to say it was a great experience. I drive lots, but hire cars rarely, and the guys at Sixt in Belfast at Titanic Quarter were friendly, helpful, knowledgeable and smiley (even though they seemed to work every single hour over the Easter Bank Holiday weekend). The pick up at the airport was efficient, clean, quick etc, and the paperwork completing at the 'depot' was fine. I had opted to increase my insurance so that I wouldn't have to pay the excessive excess (£1,200) in the case of an accident - but then didn't opt for additional insurance as I don't mind the £1,200 being 'blocked' on my card for a few days. I don't think that car hire companies make all of this very clear, and it's difficult (especially for foreigners) to understand what is exactly going on. Anyway, the only thing that was a slight concern was that I had to pay an extra £20 to go into the Republic of Ireland - but this might have been for breakdown cover rather than insurance which is a bit annoying because my own breakdown cover would have been sufficient. Anyway, no worries, cos now I'm going to win £50 of Amazon vouchers so in the end I'll be 'quids in'!

Overall a pretty good experience, which you wouldn't necessarily think that you'd get from a hire car company; it's alwasy to do with the poeple that you meet, and once again, I'd re-iterate how great the guys in Belfast were. Well done to them!